Welcome!
On this page, we have summarised all information that you should know to begin with. You will also find all information elsewhere while browsing through our web pages.
We wish you a good start.
Your University IT Department
| Name | phonenumber | |
|---|---|---|
| Nicole Tietz | 9296-4402 | nicole.tietz@hs-hannover.de |
| Gerhard Becker | 9296-4402 | gerhard.becker@hs-hannover.de |
| Team "Solutions": leadership Jan Kersten | Team "Service": leadership Frank Müller | Team "Operations": leadership Jan Philipp Timme |
|---|---|---|
| Consulting | Service Desk | Network & WiFi |
| Requirements management | On-site service | servers |
| Service catalog | Service billing | Applications |
| Project Management | Identity Management | |
| Provider management | VoIP (Telephony) | |
| Cloud services |
On this page, the University IT Department provides you with information on how to use its services.
You can access the contents with your HsH account.
Our FAQs are certainly one of the most important pages for you. In addition to useful information, they often provide you with detailed instructions on how to set up a service. The FAQs are listed on one of the service pages. On this page you can get an overview of all services. Log in to your HsH account using the 'Login' button at the top right to see all content.
The contents include, for example:
Just as important as FAQs is up-to-date information about technical difficulties or planned maintenance that affect the use of our services. We provide information about such events on our notification overview. You should visit it regularly. You can also subscribe to the reports as RSS feeds. Information on the procedure can be found in the info box of the notification overview.
| Faculty | |
|---|---|
| Faculty I | f1-support@hs-hannover.de |
| Faculty II | f2-support-it@hs-hannover.de |
| Faculty III | f3-support@hs-hannover.de |
| Faculty IV | f4-support-it@hs-hannover.de |
| Faculty V | support-f5@hs-hannover.de |
ServiceDesk Linden, 1C:
ServiceDesk Kleefeld, 3C.1.02:
For example, if you cannot validate your CampusCard, this could have been caused by the re-registration for the new semester. In such cases, please contact Dezernat III - student administration.
The university has set up a master account for you, which enables you to set up and manage other accounts such as the user account for using various services or a WLAN account. The setup is possible via the account manager. In the account manager, log in with the master account.
You should have already received an email from the university with a link to set up your accounts.
You can find more information about your HsH account on our service page.
All students receive an HSH email address ending in @stud.hs-hannover.de. You can see your full e-mail address when you log in to the account manager with your master account (e.g. “abc-123-master”). Set up your Azure account here, which you can then use to access your mail account. The mail accounts can be accessed via outlook.office.com
The wireless network eduroam is broadcast at the University of Hanover. In the network environment of your mobile device, this WLAN should be visible at all locations. In order to be able to log in to this network, you need an eduroam account. You can create this account yourself. Detailed instructions on how to create an eduroam account and further information can be found on the "WLAN" service page.
To store your data, the university provides you with your own home directory and, depending on the assignment, group drives. You can find out more about your drives and how to integrate them here.
All students can store up to 50 GB of data in the Academic Cloud. You can share data with other users and groups, for example for project communities. Visit the Academic Cloud Services page for more information.
With the Global Protect Clients, a virtual private network is set up to the university network. All data traffic is encrypted via this connection. In addition, the user receives an IP address from the Hannover University of Applied Sciences network for the duration of the connection.
This IP address gives you access to the following services, for example:
Here you will find instructions that provide more detailed information on downloading, installing and configuring the GlobalProtect Client.
Our teachers frequently use „Moodle & BigBlueButton“ as learning and communication platforms for their lectures.
Please find more information related to Moodle & BBB online. The student assistants of HsH Service Center for Teaching and Learning are happy to help you in their weekly public office hour.
Here you get to the Moodle of the University of Hanover.
The campus management system is an online service that provides you with event-related information such as dates and room information at a glance. It also offers you the opportunity to organize your timetables online.
Click here for the campus management portal.
As a student, you have the opportunity to use various software. You can get an overview here.
Your CampusCard offers you various functionalities.
You can use them for example:
Further information about your CampusCard and losing the CampusCard can be found on the service page. .
At the university you will come across vending machines as shown in the following picture.
You must activate or extend your CampusCard at a validation station every semester. If you are enrolled for the semester, your card will be activated and the validity imprint will be renewed if necessary. More detailed information can be found here.
To pay with your CampusCard, you can load an amount onto your card using the EC recharger. Information on the locations of EC rechargers and other charging options can be found here.
You can find more information regarding “Print - Copy - Scan” on the service page.